FAQ

What will my free US address look like? Is it a physical address or just a P.O. Box?

Shipux provides you with a forever free physical US address, NOT just a Mailbox or a P.O. Box. 

Your Shipux US address allows you to receive mail, packages of any size or even oversized items on pallets that are shipped from merchants using major shipping carriers such as UPS, FEDEX, DHL, USPS, etc. You will not encounter any issues with companies that refuse to ship to P.O. Boxes. 

Your Shipux US address will look like this:

Your name #00001

2300 Wisconsin Ave Ste 301

Downers Grove IL 60515

How long can I store my items at my suite with Shipux?

Shipux can store each package free of charge for a period of 180 days from the date of delivery. The maximum storage time for each package is 180 days since the date of its delivery to your suite. 

Do you offer shipping services within the United States?

Yes. We will offer our address to anyone in the United States. We have many customers that ship through us within the United States in order to create a US business presence and receive a Downers Grove, Illinios postmark on their outgoing mail and packages.

You can pay for the shipping fees and/or your Assisted Purchases using a wide range of payment methods at the checkout on Shipux.com: 

  • PAYPAL 

  • CREDIT CARDS (Visa, MasterCard, Discover, American Express and most other major Credit cards) 

  • BANK WIRE TRANSFERS. 

Checks, Moneyorders or Western Union are not accepted at this time.

Do quoted shipping rates include Import Duties and Taxes?

There is a place within your account dashboard for you to enter the value that you are declaring for your items. This information will be transferred onto the paperwork that accompanies your package when it is shipped to you. Please keep in mind that you are responsible for any delays or issues that may arise from entering incorrect information.